DotNetPress CMS SaaS Terms and Conditions

# DotNetPress CMS SaaS Terms and Conditions **Effective Date:** [Insert Date] **Last Updated:** [Insert Date] --- # 1. Introduction These Terms and Conditions (“Terms”) govern the access to and use of the DotNetPress CMS software-as-a-service platform (“DotNetPress”, “Platform”, “Service”, “we”, “us”, or “our”). By creating an account, subscribing to, accessing, or using the Service, you (“Customer”, “User”, “you”, or “your”) agree to be legally bound by these Terms. If you are entering into these Terms on behalf of a company, organisation, or other legal entity, you confirm that you have the authority to bind that entity. If you do not agree to these Terms, you must not use the Service. --- # 2. About DotNetPress DotNetPress is a cloud-hosted content management system provided as a software-as-a-service solution designed to assist users in creating, managing, publishing, and maintaining websites and digital content. The Service may include: * Website and content management tools; * Hosting infrastructure; * User authentication and account management; * Media management; * APIs and integrations; * Analytics and reporting features; * Subscription management; * Administrative dashboards; and * Additional functionality introduced from time to time. --- # 3. Eligibility You may only use the Service if: * You are at least 18 years old; * You are legally capable of entering into binding contracts under applicable law; * Your use of the Service complies with all applicable laws and regulations. You must not use the Service if you are prohibited from doing so under any applicable laws. --- # 4. Account Registration To access certain features, you may be required to create an account. You agree to: * Provide accurate and complete information; * Keep your account credentials secure and confidential; * Promptly update your information if it changes; * Accept responsibility for all activities conducted through your account. You must notify us immediately if you become aware of any unauthorised access or security breach. We reserve the right to suspend or terminate accounts containing false, misleading, or incomplete information. --- # 5. Subscription Plans and Billing ## 5.1 Subscription Services Access to the Service may require payment of subscription fees. Subscription details, pricing, usage limits, features, and billing periods will be displayed at the time of purchase or within your account dashboard. ## 5.2 Billing You authorise us to charge the payment method provided for: * Subscription fees; * Applicable taxes; * Add-on services; * Overage charges where applicable. Subscriptions renew automatically unless cancelled before the renewal date. ## 5.3 Price Changes We reserve the right to modify pricing upon reasonable notice. Any price changes will apply from the next billing cycle following notice. ## 5.4 Late Payments If payment cannot be processed: * Access to the Service may be suspended; * Certain functionality may be restricted; * Data retention periods may apply before deletion. ## 5.5 Refunds Unless otherwise required by law, subscription fees are non-refundable. Nothing in these Terms affects statutory consumer rights under UK law. --- # 6. Free Trials We may offer free trials or promotional access. Unless cancelled before the trial ends, billing may commence automatically. We reserve the right to: * Modify trial eligibility; * Withdraw trials; * Limit trial features; * Terminate trials without notice where abuse is suspected. --- # 7. Acceptable Use You agree not to: * Use the Service unlawfully; * Upload malicious code, malware, or harmful content; * Attempt to gain unauthorised access to systems or data; * Interfere with platform security or performance; * Use the Service for spam, phishing, fraud, or deceptive activities; * Host illegal, infringing, defamatory, obscene, or harmful material; * Circumvent usage limits or subscription restrictions; * Reverse engineer, decompile, or copy the Service except where permitted by law; * Use the Service in a way that infringes third-party rights. We may investigate suspected violations and suspend or terminate access where necessary. --- # 8. User Content ## 8.1 Ownership You retain ownership of all content, data, text, images, media, and materials uploaded or created through the Service (“User Content”). ## 8.2 Licence Granted to DotNetPress You grant us a non-exclusive, worldwide, royalty-free licence to host, store, process, transmit, back up, and display User Content solely for the purpose of: * Providing the Service; * Maintaining and improving the Platform; * Security and backup operations; * Compliance with legal obligations. ## 8.3 Responsibility for Content You are solely responsible for: * The legality of User Content; * Obtaining necessary permissions and rights; * Ensuring User Content does not violate applicable laws. ## 8.4 Removal of Content We reserve the right to remove or restrict content that: * Violates these Terms; * Violates applicable laws; * Poses security or operational risks. --- # 9. Intellectual Property Rights ## 9.1 Ownership of Platform All intellectual property rights in the Service, including software, code, branding, designs, databases, interfaces, and documentation, are owned by or licensed to DotNetPress. Except for limited rights expressly granted under these Terms, no rights are transferred to you. ## 9.2 Restrictions You must not: * Copy or reproduce the Platform; * Create derivative works; * Sell, resell, or commercially exploit the Service without authorisation; * Remove copyright or proprietary notices. --- # 10. Availability and Support We aim to provide reliable access to the Service but do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to: * Maintenance; * Security updates; * Infrastructure failures; * Third-party service disruptions; * Events outside our reasonable control. Support availability, response times, and service levels may depend on the applicable subscription plan. --- # 11. Data Protection and GDPR Compliance ## 11.1 Compliance with Data Protection Laws Both parties agree to comply with all applicable data protection and privacy laws, including: * UK GDPR; * Data Protection Act 2018; * Privacy and Electronic Communications Regulations (PECR); * EU GDPR where applicable. ## 11.2 Roles of the Parties Where User Content contains personal data: * The Customer acts as the Data Controller; and * DotNetPress acts as the Data Processor. We process personal data only: * On documented instructions from the Customer; * As necessary to provide the Service; * As required by law. ## 11.3 Security Measures We implement appropriate technical and organisational measures designed to protect personal data, including: * Encryption where appropriate; * Access controls; * Authentication safeguards; * Monitoring and security practices; * Backup procedures. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. ## 11.4 Subprocessors We may engage trusted subprocessors to assist in delivering the Service. Where required by law, we will ensure subprocessors are subject to appropriate contractual safeguards. ## 11.5 International Transfers Where personal data is transferred outside the United Kingdom or European Economic Area, appropriate safeguards will be implemented, including: * UK International Data Transfer Agreements; * UK Addendum to EU Standard Contractual Clauses; * Other lawful transfer mechanisms. ## 11.6 Data Subject Rights We will provide reasonable assistance to Customers in responding to requests relating to: * Access; * Rectification; * Erasure; * Restriction; * Portability; * Objection rights. ## 11.7 Data Breaches We will notify affected Customers without undue delay where we become aware of a personal data breach affecting Customer data and where notification is legally required. ## 11.8 Data Retention and Deletion Upon termination of Services: * Customer data may be retained for a limited period for backup, compliance, or legal purposes; * Data may subsequently be deleted securely in accordance with our retention policies. Customers are responsible for exporting their data before account closure. --- # 12. Privacy Policy Our processing of personal data is further described in our Privacy Policy. The Privacy Policy forms part of these Terms. Where there is a conflict between these Terms and the Privacy Policy regarding personal data processing, the Privacy Policy shall prevail to the extent of that conflict. --- # 13. Third-Party Services and Integrations The Service may integrate with third-party providers, including: * Payment processors; * Hosting providers; * Email services; * Analytics providers; * APIs and plugins. We are not responsible for third-party services, websites, or products. Your use of third-party services may be governed by separate terms and privacy policies. --- # 14. Backups and Disaster Recovery While we may perform backups as part of the Service, you remain responsible for maintaining your own copies of important data. We do not guarantee: * Restoration of lost data; * Recovery from accidental deletion; * Availability of historical backups. --- # 15. Suspension and Termination ## 15.1 Suspension We may suspend access immediately where: * Required by law; * Security risks are identified; * Payment is overdue; * These Terms are breached. ## 15.2 Termination by Customer You may terminate your subscription in accordance with your account settings or subscription terms. Termination does not remove obligations to pay outstanding fees. ## 15.3 Termination by DotNetPress We may terminate these Terms or access to the Service where: * You materially breach these Terms; * Continued provision poses legal or security risks; * Required by law. ## 15.4 Effect of Termination Upon termination: * Access rights cease; * Certain data may be deleted after retention periods expire; * Surviving clauses remain enforceable. --- # 16. Service Modifications We may modify, enhance, suspend, or discontinue features of the Service at any time. Where changes materially affect the Service, we will use reasonable efforts to provide notice. --- # 17. Warranties and Disclaimers ## 17.1 Service Standard We will provide the Service using reasonable care and skill. ## 17.2 Disclaimer To the fullest extent permitted by law, the Service is provided on an “as is” and “as available” basis. We do not warrant that: * The Service will be uninterrupted or error-free; * The Service will meet all requirements; * The Service will be completely secure; * All defects will be corrected. Nothing in these Terms excludes non-excludable statutory rights. --- # 18. Limitation of Liability ## 18.1 Excluded Losses To the fullest extent permitted by law, we shall not be liable for: * Indirect or consequential losses; * Loss of profits; * Loss of revenue; * Loss of business opportunities; * Loss of goodwill; * Loss or corruption of data. ## 18.2 Liability Cap Subject to applicable law, our total aggregate liability arising under or in connection with the Service shall not exceed: * The total fees paid by the Customer during the twelve (12) months preceding the event giving rise to the claim. ## 18.3 Non-Excludable Liability Nothing in these Terms excludes or limits liability for: * Death or personal injury caused by negligence; * Fraud or fraudulent misrepresentation; * Any liability that cannot lawfully be excluded under UK law. --- # 19. Indemnity You agree to indemnify and hold harmless DotNetPress and its officers, employees, contractors, and affiliates from claims, liabilities, damages, losses, and expenses arising from: * Your use of the Service; * Your breach of these Terms; * Your infringement of third-party rights; * Illegal or unlawful User Content. --- # 20. Confidentiality Each party agrees to keep confidential information disclosed by the other party secure and not disclose it except: * Where necessary to perform obligations; * Where disclosure is required by law; * With prior written consent. Confidentiality obligations survive termination. --- # 21. Consumer Rights Nothing in these Terms affects any statutory rights available to consumers under applicable UK consumer protection laws, including: * Consumer Rights Act 2015; * Consumer Contracts Regulations; * Other mandatory consumer protections. --- # 22. Force Majeure We shall not be liable for delays or failures caused by events beyond our reasonable control, including: * Natural disasters; * Internet failures; * Cyber attacks; * Power outages; * Government actions; * Labour disputes. --- # 23. Notices Notices may be provided: * By email; * Through the Platform; * Via account notifications; * Through publication on our website. You are responsible for keeping contact details up to date. --- # 24. Changes to These Terms We may update these Terms from time to time. Where changes are material, reasonable notice will be provided. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. --- # 25. Governing Law and Jurisdiction These Terms shall be governed by and interpreted in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over disputes arising under or in connection with these Terms, unless mandatory consumer laws provide otherwise. --- # 26. Severability If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. --- # 27. Entire Agreement These Terms, together with any applicable policies, subscription agreements, and data processing agreements, constitute the entire agreement between the parties regarding the Service. --- # 28. Contact Information For legal, privacy, or support enquiries, please contact: **DotNetPress CMS** Email: [Insert Contact Email] Website: [Insert Website URL] Address: [Insert Registered Business Address] --- # 29. Recommended Additional Documents For full legal and regulatory coverage, DotNetPress should also maintain: 1. Privacy Policy; 2. Cookie Policy; 3. Data Processing Agreement (DPA); 4. Acceptable Use Policy; 5. Service Level Agreement (SLA); 6. Subprocessor List; 7. Refund and Cancellation Policy; 8. Information Security Policy. --- # Important Legal Notice This document is provided as a general business template and informational starting point only and does not constitute legal advice. Laws and regulatory obligations vary depending on: * Your business structure; * Hosting locations; * Customer locations; * Industry sector; * Data processing activities; * Payment handling practices. You should obtain review and approval from a qualified UK solicitor or data protection professional before publishing or relying on these Terms in production.